Responsible Gambling at Neo Spin

Neo Spin is committed to providing a safe and enjoyable gaming environment for all players. We believe that gambling should remain a form of entertainment, not a source of stress or financial hardship. This page outlines the tools and resources available to help you stay in control.

Our Commitment

We take responsible gambling seriously and encourage every player to gamble within their means. Our platform is designed to support healthy gaming habits through various self-management tools and protective measures.

Tools to Help You Stay in Control

Neo Spin offers several features that allow you to manage your gambling activity:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
• Loss limits — control the maximum amount you are willing to lose within a set period
• Wagering limits — restrict how much you can bet during a specific timeframe
• Session time limits — receive reminders or automatic logouts after a chosen duration
• Cooling-off periods — take a short break from gambling activity
• Self-exclusion — temporarily or permanently block access to your account

Signs of Problem Gambling

It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses by continuing to play after losing
• Borrowing money or selling possessions to fund gambling
• Neglecting responsibilities, relationships, or personal well-being
• Feeling anxious, irritable, or restless when not gambling
• Lying to others about the extent of your gambling

If you recognise any of these behaviours in yourself, we encourage you to take action immediately using the tools listed above or by seeking professional help.

Self-Assessment

Ask yourself the following questions to evaluate your gambling habits:

If you answered yes to one or more of these questions, it may be time to reassess your relationship with gambling.

Protection of Minors

Neo Spin strictly prohibits underage gambling. Players must meet the minimum legal age requirement to create an account and participate in any gaming activity. We employ verification procedures to ensure compliance and encourage parents and guardians to use parental control software to prevent minors from accessing gambling websites.

Support Resources

If you or someone you know is struggling with problem gambling, professional help is available. The following organisations offer free and confidential support:

• Gamblers Anonymous
• GamCare
• Gambling Therapy

Contact Us

If you need assistance with any responsible gambling tools or have concerns about your gaming behaviour, please reach out to our customer support team. We are here to help you enjoy a safe and responsible gaming experience at Neo Spin.